Miles
Fitzgerald
👋 Currently — Product Design Director at Microsoft.
I'm grateful to have had the opportunity to work with some of the world's leading companies, including Spotify and Adobe. I'm passionate about crafting exceptional experiences and leading teams that make a real impact on people's lives — Here's a selection of my recent projects.
Miles
Fitzgerald
👋 Currently — Product Design Director at Microsoft. I'm grateful to have had the opportunity to work with some of the world's leading companies, including Spotify, Condé Nast, and Adobe. I'm passionate about crafting exceptional experiences and leading teams that make a real impact on people's lives — Here's a selection of my recent projects.
Miles
Fitzgerald
👋 Currently — Product Design Director at Microsoft.
I'm grateful to have had the opportunity to work with some of the world's leading companies, including Spotify and Adobe. I'm passionate about crafting exceptional experiences and leading teams that make a real impact on people's lives — Here's a selection of my recent projects.
Microsoft Excel
As a Design Director for the Excel Design Team at Microsoft, I lead the incubation and evolution of AI agents and future-facing innovation for one of the world's most critical digital surfaces. My work focuses on pioneering strategies for growth, particularly as we navigate the integration of Microsoft Copilot and other AI-driven advancements.
Because Excel is a platform where the stakes are exceptionally high—driving financial models, real-world data, and global decision-making—my role involves:
Leading R&D Efforts: Spearheading research to ensure the product stays at the absolute forefront of technological advancement.
High-Stakes Design: Navigating complex product opportunities to serve millions of users worldwide.
Iterative Innovation: Prioritizing the integration of user feedback into the development cycle to facilitate continuous improvement and long-term project success.
Collaborative Leadership: Guiding a talented, multidisciplinary team through the early stages of next-generation features to lay a solid foundation for the future of the digital economy.
Microsoft Copilot
As the leader of Microsoft's Copilot incubation team, I focus on pioneering innovative strategies for the program's growth and evolution. This involves spearheading research and development efforts, fostering a culture of creative problem-solving, and ensuring the project stays at the forefront of technological advancement. Additionally, I prioritize integrating user feedback into the development cycle, facilitating continuous improvement and user satisfaction. My role is pivotal in navigating the project through its early stages and laying a solid foundation for its future success.
Microsoft Copilot
As the leader of Microsoft's Copilot incubation team, I focus on pioneering innovative strategies for the program's growth and evolution. This involves spearheading research and development efforts, fostering a culture of creative problem-solving, and ensuring the project stays at the forefront of technological advancement. Additionally, I prioritize integrating user feedback into the development cycle, facilitating continuous improvement and user satisfaction. My role is pivotal in navigating the project through its early stages and laying a solid foundation for its future success.
Microsoft Loop
As the leader of Loop's GTM (go to market) Design team, I'm committed to creating an exceptional customer journey that goes beyond the first mile. This includes optimizing onboarding, feature discovery, customer service, and support, as well as continuously monitoring and improving the customer experience. I'm also dedicated to listening to customer feedback and responding swiftly to their needs and requests.
Microsoft Loop
As the leader of Loop's GTM (go to market) Design team, I'm committed to creating an exceptional customer journey that goes beyond the first mile. This includes optimizing onboarding, feature discovery, customer service, and support, as well as continuously monitoring and improving the customer experience. I'm also dedicated to listening to customer feedback and responding swiftly to their needs and requests.
Microsoft Loop
As the leader of Loop's GTM (go to market) Design team, I'm committed to creating an exceptional customer journey that goes beyond the first mile. This includes optimizing onboarding, feature discovery, customer service, and support, as well as continuously monitoring and improving the customer experience. I'm also dedicated to listening to customer feedback and responding swiftly to their needs and requests.
Leading the Outlook apps design team, I spearheaded the initiative to bolster collaboration between three geographically dispersed teams. I motivated designers to collaborate more and improve the team dynamics, and we implemented a number of changes to our workflow, such as consolidating our toolkit, and building a centralized repository for our principles, process updates, and resources. This collaborative effort resulted in a unified product across multiple platforms, which I wrote about in an article.
Microsoft Office
We've been on a long-term mission to create more focused and immersive experiences, from the single-line ribbon, to Dark Mode, to Fluent. The next wave of Microsoft 365 UX changes will take things even further by tweaking brand colors from app headers and introducing adaptive commanding. Role: Outlook Lead, UX, UI
Microsoft Office
We've been on a long-term mission to create more focused and immersive experiences, from the single-line ribbon, to Dark Mode, to Fluent. The next wave of Microsoft 365 UX changes will take things even further by tweaking brand colors from app headers and introducing adaptive commanding. Role: Outlook Lead, UX, UI
Microsoft Office
We've been on a long-term mission to create more focused and immersive experiences, from the single-line ribbon, to Dark Mode, to Fluent. The next wave of Microsoft 365 UX changes will take things even further by tweaking brand colors from app headers and introducing adaptive commanding. Role: Outlook Lead, UX, UI
I'm proud of my role as an executive leader in Microsoft's design teams, as I have had the opportunity to oversee and manage teams from New York, San Francisco, Los Angeles, Seattle, Vancouver, and EMEA. My greatest joy comes from watching my teams thrive, grow, and develop a passion for
their work.
Microsoft Mobile
We did research around the world, developing a mobile version of Fluent, investigating dual-screen experiences, and creating mobile UI toolkits for developers to help us create this mobile future. All of these efforts started with our work at Outlook mobile. Once we had the map; the key was to share the path with all of the other mobile teams. Role: Outlook lead, Design System, UX, UI
